A website chat that works while the store is closed.
Most shoppers browse after hours. StackDrive's AI chat answers them from your real inventory, collects their name and number, and hands the lead to your team by morning.
Included in every StackDrive plan
AILeave a way to reach you and the team will follow up.
What Website chat does
- Answers from your live inventory
- Shoppers ask in their own words, like “any SUVs under $30k?”, and get real vehicles from your lot with price and mileage.
- Asks for contact details
- After a couple of messages the chat offers a short form for the shopper's name and a phone number or email, so your team can follow up.
- Captures and routes the lead
- When a shopper leaves their name and a phone number or email, the chat creates a lead in StackDrive and assigns it round-robin to the next opted-in rep.
- Knows when to hand off
- When a shopper asks for a person, wants a negotiated price or financing approval, or the conversation reaches eight messages, the AI hands it to your team and stops replying. Frustrated or angry messages are flagged and your staff are alerted so someone can step in.
- One embed code
- Add one line of code to your site and the widget sizes itself for desktop and phones. It picks up your dealership's name and logo, and you can copy the snippet or preview the widget from Settings.
- English and French
- The chat speaks your customer's language, and only vehicles you've published to the web are ever shown.
What it replaces
The separate tools this department usually pays for, and what they typically cost.
- AI website chat & lead capturee.g. Gubagoo, CarChat24, ActivEngage$400–$1,200/mo
- Estimated monthly ranges for one rooftop from typical published pricing, not vendor quotes. See the full comparison
Questions about Website chat
Which AI does the website chat use?
It runs on Anthropic's Claude models, and its inventory answers come only from vehicles you've published, so it talks about vehicles you actually have.
Does the chat show vehicles that aren't published online?
No. The chat only sees available vehicles marked to publish on the web. New units are published by default, so switch publishing off for a unit still in reconditioning to keep it private.
Is the website chat an extra cost?
No. It's included in every StackDrive plan.
Your dealership. Moving together.
Start your 14-day trial today. Setup takes minutes: your dealership, your phone number, your team.
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